Safety & Security

Explore our Accessibility Guide to learn more about the services and supports available at Temple Gardens Centre. https://www.templegardenscentre.ca/plan-your-visit/accessibility

Please review the full Temple Gardens Centre Bag policy  https://www.templegardenscentre.ca/arena/bag-policy

To ensure a comfortable and respectful environment, Temple Gardens Centre requires all guests in attendance to wear a shirt, bottoms, and shoes at all times.  

Temple Gardens Centre is committed to fostering a safe and inclusive environment for all guests. Temple Gardens Centre's management reserves the right to deny entry to guests wearing clothing items displaying offensive text and/or images.

Your cooperation is appreciated and contributes to creating a safe and enjoyable experience for all guests. 

Temple Gardens Centre is committed to creating a safe, comfortable, and enjoyable entertainment experience. Guests have a right to expect an environment where:

• Guests will be treated in a consistent, professional and courteous manner by all venue personnel.
• Guests will enjoy every event free from disruptive behavior, including foul or abusive language or obscene gestures.
• Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage guest will be handled in a prompt and safe manner.
• Guests will sit only in their ticketed seats and show their tickets when requested.
• Guests who engage in fighting, throwing objects or attempting to enter the court/stage will be immediately ejected from the venue.
• Guests are not permitted to smoke on the property at any time.
• There will not be any obscene or indecent messages on signs or clothing.
• Guests will comply with requests from venue staff regarding facility operations and emergency response procedures.
• Guests will also be responsible for their own good time by reporting inappropriate behavior.
• Guests will be able to communicate instantly, discreetly and directly with Temple Gardens Centre’s security command center if assistance is needed in dealing with an unruly fan, a clean-up in their section or any issues and concerns that a guest may feel the need to report.

Temple Gardens Centre staff has been trained to intervene when deemed necessary and to use their best discretion to help ensure that guests who ignore the Code of Conduct do not interfere with other guests' ability to enjoy an event. Guests who violate the Code of Conduct may be subject to ejection without refund and, to the extent their conduct constitutes a violation of law, may be subject to arrest. Season ticket holders may also be subject to having their season subscription revoked.

We thank you for your cooperation in making Temple Gardens Centre a safe and enjoyable environment for all guests. 

Temple Gardens Centre is committed to creating a safe and enjoyable environment for all guests. It is expected that all guests entering Temple Gardens Centre maintain reasonable and appropriate behaviour at all times. Guests using offensive language or engaging in disorderly conduct may be ejected from the facility and may be subject to arrest. Ejected guests will not receive a refund for their tickets or be compensated in any way for their loss.

Disturbances include, but are not limited to, the following:

• Standing on chairs
• Placing children on shoulders
• Drunk and disorderly conduct
• Fighting or challenging others to fight
• "Mooning" or exposing private body parts
• Interference with or delay of the game/event
• Violation of Temple Gardens Centre's event policies
• Violation of the provincial laws
• Igniting and display of flames, i.e. lighters / matches, in the facility bowl
• Attempting to enter the field of play, court, stage or backstage areas without permission
• Throw, discharge, or launch any liquid substance or objects
• Willfully and maliciously disturbing another Guest / employee with loud and unreasonable noise
• Using profanity and/or offensive words, which are likely to provoke a violent reaction from others
• Taunting or using offensive language against the players, referees, or performers

We appreciate your cooperation in creating a safe and welcoming atmosphere at Temple Gardens Centre.

Temple Gardens Centre and its food and beverage concessionaires have adopted an alcohol policy that is designed to protect Guests and the community from alcohol-related incidents.

Guests are expected to obey all provincial laws governing the purchase, possession, and consumption of alcohol. It is illegal for anyone under the age of 19 to consume alcoholic beverages. In addition, the following items are to be noted:

• Alcoholic beverages will not be served in containers larger than 24 ounces.
• There shall be a maximum limit of two alcoholic beverages sold to each Guest, per purchase.
• All Guests who appear to be younger than the age of thirty-five (35) will be asked to show positive identification prior to being served alcoholic beverages.
• Temple Gardens Centre reserves the right to eject anyone under the age of nineteen (19) who is observed to be consuming alcohol on the premises or who appears to be visibly intoxicated.
• Temple Gardens Centre and its food and beverage concessionaires will implement on-going responsible alcohol management training sessions for its serving staff.
• Service of alcohol in the Arena will stop when the official game clock indicates 12-minutes until the end of the game.

Temple Gardens Centre reserves the right to deny entry to intoxicated guests. Any intoxicated Guests causing a disturbance during an event will be asked to leave the facility and may be subject to arrest.

For safety and as a courtesy to other guests at Temple Gardens Centre, aisles and stairways must be kept clear at all times. Please follow the directions of the usher in your section to your assigned ticketed seat and refrain from standing in the aisles and stairways.

Temple Gardens Centre is a smoke FREE venue. You are not prohibited to smoke or vape within the building at any time. When attending a concert or NO-RETRY event it is recommended to smoke before entering the building, as you will not be allowed to re-entre. 

Cannabis is prohibited from Temple Gardens Centre at all times. 

For the safety and security of all guests and employees at Temple Gardens Centre the following is a list of prohibited items; 

• Weapons - both real and imitation 
• Outside Food and Beverage
• Cameras: no flash/professional photography
• Recording Devices
• Bags: Backpacks, Large Bags, Suitcases
• Signs/Flags/Banners/Posters/Pamphlets
• Tripods/ Monopods, Laser Pointers, Alcohol, Drugs, Cannabis, Noise Making Devices, Fireworks, Flashlights, Skateboards/ Rollerblades, Beach Balls, Cans or Bottles.
• Laptop Computers
• Airhorns/Drums
• Flag Poles

Guests may not bring audio or video recording devices into the arena. These devices include, but are not limited to, video cameras/camcorders and audio recording devices. 

Temple Gardens Centre works on a continuing basis with the Moose Jaw Fire Department, the Moose Jaw Police Department, and other agencies in the development of specific Emergency Procedures Plans for each event. Temple Gardens Centre recognizes that its goal is to provide a safe, enjoyable atmosphere. The use of installed automated security systems, appropriate security operating plans, trained guest services and security personnel will ensure the security and safety of all guests, performers, and employees at Temple Gardens Centre. In the case of an emergency, Guests must comply with requests from venue staff regarding arena operations and emergency.